Privacy policy

1. Policy statement

Atlas Translations is committed to protecting the privacy and personal data of all individuals we interact with, including clients, suppliers, employees, and website users. We process personal data in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.

2. Purpose

This policy outlines how Atlas Translations collects, processes, stores, and protects
personal data.

3. Scope

This policy applies where Atlas Translations acts as a data controller in relation to personal data.

4. Types of personal data collected

We may collect and process the following categories of personal data:

Contact data (e.g. name, email, phone number)
Account data
Transaction and financial data
Communication data
Usage data (e.g. website analytics)

5. How we collect data

Personal data may be collected:

Directly from individuals
Via our website and forms
Through communications and business relationships
Through third-party systems where appropriate

6. Purposes and legal basis for processing

We process personal data for the following purposes:

Delivering services and managing contracts
Communication and relationship management
Billing, accounting, and administration
Marketing (where consent or legitimate interest applies)
Improving services and analysing usage
Legal compliance and risk management

Processing is carried out on appropriate legal bases, including:

Contractual necessity
Legitimate interests
Consent (where required)
Legal obligations

7. Data security and storage

Atlas Translations takes appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Data is stored securely using appropriate systems and access controls.

8. Data sharing

We may share personal data with:

Service providers and suppliers
Payment providers
Professional advisors
Regulatory bodies where required

We do not sell personal data.

9. International transfers

Where personal data is transferred internationally, appropriate safeguards are in place in accordance with data protection legislation.

10. Data retention

Personal data is retained only for as long as necessary, including for legal, accounting,
and operational purposes. Typical retention periods are aligned with legal and business requirements (e.g. up to 6
years for financial records).

11. Individual rights

Individuals have rights under data protection law, including:

Access to their data
Correction of inaccurate data
Erasure (where applicable)
Restriction of processing
Objection to processing
Data portability

Requests will be handled in accordance with legal requirements.

12. Reporting Concerns

Any data protection concerns or requests should be directed to: Clare Suttie at clare@atlas-translations.co.uk
Individuals also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).