Our Services

Project Management and Translations to Audited ISO Standards

Atlas Translations is proud to hold the current ISO standards of ISO 9001:2015 for quality management and ISO 17100:2017 for translations.

Atlas Translations have provided a variety of services for Alzheimer’s Society, including the translation of our flagship information resource ‘Worried about your memory?’ into a variety of different languages. The service we have received is consistently to high standard, with staff going beyond the call of duty to fulfil our requirements. I will definitely be using this translation agency again, and would recommend them to anyone looking for top quality translation services.

You have been such a help and we can’t thank you enough. We’re getting an amazing response. It is quite a challenge, but we wouldn’t be making our deadlines without your translation agency’s assistance. Many many thanks.

BBC

Atlas completed the work within our time frame and the proofreading service gave us the extra peace of mind that the translations were accurate and of quality.

It’s tough when you have to rely on a translation agency and trust that the translations are correct but with Atlas, we can rest assured that the language, tone, and style of translation is suitable for our audiences.

BookTrust

We are always very impressed with the quality and timeliness of the translation services provided by Atlas translation agency. The team are extremely helpful and we look forward to working together more in the future.

Tottenham Hotspur

Atlas provided us with a high quality, professional, courteous and competitively priced service, with a minimum of fuss. I was pleased with the translation agency’s communications and would not hesitate to use them again in the future.

NHS Confederation

Project Management to audited ISO standards – yes! Translations completed to audited ISO standards – yes, that too.

Since becoming certified, we’ve passed every external ISO remote audit with zero non-conformities. These certifications measure our commitment to quality, service, and customer care.

Atlas Translations is proud to hold the current ISO standards of ISO 9001:2015 and ISO 17100:2017 standards for quality management and translation services. Find out more about the ISO accreditation and Quality Assurance of our translation company here.

If you have any questions regarding our ISO certifications, just email team@atlas-translations.co.uk or phone 01727 812 725. Ask our team any questions during UK business hours. How? By using the Live Chat button located in the bottom right-hand corner of the screen.

Project Management

Each client is assigned a project manager who will be the main point of contact. At the start of each project, your project manager will provide a detailed quotation clearly outlining all costs. At that time, they will also confirm the delivery date(s) and format. You can supply the project manager with any background information, previous work, and/or glossaries to ensure that any standard approved terms are used.

We assign dedicated project managers to a particular client to ensure continuity and consistency in the service we provide. Our project managers’ priority is to ensure that every project runs smoothly, giving efficient service and an accurate end result within the agreed deadline. Our project managers have a linguistic background—many of them speak several languages, and all have a keen and active interest in language.

We will always endeavour to complete work to the highest possible standard by whichever means agreed upon after consultation with the client, at no extra cost. Our priority is to deliver the completed work on time, as agreed.

Our project management checklist for all written work will include:

  • Ensuring work is received on time
  • Review for correct punctuation
  • Review layout (text next to images, text in tables)
  • Review formatting (bold, underline, italics)
  • Review the format version
  • Appropriate naming of the files or folders
  • Log and review proofreader reports
  • Resolve any queries as immediately as possible
  • Clearly note any questions for the Client
  • Versions are sent back to the client on time
  • Sign off on the project before sending on for invoice

Quality Management

Delivering consistent, high-quality work is a priority for us. Because of that, our in-house quality control procedure has always been extremely rigorous. All our project managers use a quality assurance manual to maintain consistency in the methodologies, procedures, and standards we follow. We update and maintain this manual regularly.

We recruit the best suppliers and will only work with other suppliers who can prove their competency in the service they provide.  The criteria are strict and designed only to include those who have the qualifications and experience to undertake the work to the standard Atlas demands.

All suppliers employed by Atlas are fully qualified and experienced. A project manager will select a supplier who has knowledge and experience appropriate for each individual project.

We strongly recommend a proofreading stage by a second qualified and experienced linguist. A trained project manager will check the work before delivering it to the client.

The Atlas electronic archives keep a copy of the project work for six years.

All the above procedures ensure the highest possible standard of work and project management. The large number of major organizations we work with and the trust they place in us for their language projects year after year demonstrate the success of our translation company.

Can I Trust Atlas Translations?

Are you wondering if we’re up to date on privacy? Registered with the Information Commissioner’s Office (ICO) for over 20 years, data protection has always been important to us.

You can read more about our commitment to quality here.

Atlas Translations prides itself on providing fast, friendly, and high-quality language services—see what our clients are saying about us.

We’re also on TrustPilot, and you can read our reviews here.

Contact Us

We’d love for you to contact Atlas Translations. Contact us for a chat or to ask questions!

Call us on 01727 812 725 or email us at team@atlas-translations.co.uk to let us know what you need. We respond quickly to all enquiries!

If you’d like to meet us face to face, learn more about our translation and language services, or deliver documents, please email or call us to arrange a meeting.

Use the Live Chat option during UK working hours to ask us any questions. You’ll chat with a real, live human—no bots here! Just click the little icon at the bottom right of your screen to start chatting with us.

If you need a quick quote, we have a handy Get a quote button located at the top of our website where you can get an estimate for your needs.

Global Voice, Local Touch

If you’re looking for some top tips for partnering with Atlas Translations, we have some top tips to share!

We answer 25 of our clients’ most frequently asked questions, ranging from typesetting queries to discussing reference materials.

Click to download Global Voice, Local Touch

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    ATC – Full membership of the ATC (Association of Translation Companies).

    CIEP – Corporate membership of the CIEP (Chartered Institute of Editing and Proofreading) since 1993.

    Corporate membership of the ITI (Institute of Translation and Interpreting) since 1994. Corporate Member of the Year 2021.

    ISO 17100 – ISO 17100:2017 for Translation Services (since this standard began, in 2008, externally audited annually).

    ISO 9001 – BS EN ISO 9001:2015 (certified since 2003, externally audited annually).

    Living wage employer – As a living wage employer, we believe our staff deserve a wage which meets every day needs.

    Mindful employer

    Mindful employer – We are a mindful employer, working toward achieving better mental health at work.

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    Disability confident committed – We are Disability Confident Committed, ensuring our recruitment, communications and support are inclusive and accessible.

    4-day week

    4-day week employer since 2019

    GBC_Accredited_Logo

    Good Business Charter Member since 2022

    The Slator Language Service Provider Index (LSPI) is a ranking and an index of the world’s largest translation, localization, interpreting, and language technology companies.

    PIF

    The Patient Information Forum promotes access to trusted and high-quality health information for the public and healthcare professionals.

    Federation of Small Businesses and the Self-Employed

    Member of the Federation of Small Businesses and the Self-Employed

    Prompt Payment Code

    Signatory of the Prompt Payment Code since 2023.