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Posted on29 November 2021

Confidentiality and Our Translation Services

There are plenty of reasons why confidentiality can be an important factor for translation services, and at Atlas we’re happy to provide any assurances you might need. If you’re looking to find out more about our client confidentiality policies, here’s everything you need to know.

What measures can we take to protect confidentiality?

In all the work we take on, it’s our policy for our staff and suppliers to treat their work with the utmost confidentiality. We keep all of our files on our secure database for six years as standard, but can delete them sooner on request.

If required, we are more than happy to ask our translators and other staff to sign a Non-Disclosure Agreement (NDA) or a Confidentiality Agreement. Non-Disclosure Agreements are legal documents stating that parties involved in business together agree to protect any sensitive or confidential information from being released.

Why might confidentiality be important?

There are many cases where confidentiality may be significant while conducting translation services. For businesses, information may sometimes be protected to ensure new products, developments or innovations are not leaked to competitors. We can help to maintain integrity and trust in our services through our professional standards and confidentiality processes.

For private clients, sensitive information can sometimes be part of the translation process, such as pictures or personal details. Our confidentiality measures offer you complete peace of mind when these things are part of the translation process.

Finding what’s right for you

We work with all sorts of different client needs and services at Atlas Translations, and confidentiality is always a priority in whatever we do. If you’re looking for more information on the confidentiality agreements we can offer or the wide range of professional translation services available, give us a call or get in touch via our website today.

ATC – Full membership of the ATC (Association of Translation Companies).

CIEP – Corporate membership of the CIEP (Chartered Institute of Editing and Proofreading) since 1993.

Corporate membership of the ITI (Institute of Translation and Interpreting) since 1994. Corporate Member of the Year 2021.

ISO 17100 – ISO 17100:2017 for Translation Services (since this standard began, in 2008, externally audited annually).

ISO 9001 – BS EN ISO 9001:2015 (certified since 2003, externally audited annually).

Living wage employer – As a living wage employer, we believe our staff deserve a wage which meets every day needs.

Mindful employer

Mindful employer – We are a mindful employer, working toward achieving better mental health at work.


Disability confident committed – We are Disability Confident Committed, ensuring our recruitment, communications and support are inclusive and accessible.

4-day week

4-day week employer since 2019


Good Business Charter Member since 2022

The Slator Language Service Provider Index (LSPI) is a ranking and an index of the world’s largest translation, localization, interpreting, and language technology companies.


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Federation of Small Businesses and the Self-Employed

Member of the Federation of Small Businesses and the Self-Employed

Prompt Payment Code

Signatory of the Prompt Payment Code since 2023.

Accredited with the Fair Tax Foundation since February 2024